tag:status.themcaleargroup.com,2005:/historyTMG Public Status - Incident History2024-03-18T22:30:03-04:00TMG Publictag:status.themcaleargroup.com,2005:Incident/98423282022-04-24T00:00:23-04:002022-04-24T00:00:23-04:00System maintenance<p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>00:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>20:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>19:46</var> EDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.themcaleargroup.com,2005:Incident/94921342022-03-14T13:00:23-04:002022-03-14T13:00:23-04:00System maintenance<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>13:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>20:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>14:34</var> EST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.themcaleargroup.com,2005:Incident/92512812022-02-06T15:40:54-05:002022-02-06T15:40:54-05:00Database server updates<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>15:40</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:30</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:16</var> EST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.themcaleargroup.com,2005:Incident/91921512022-01-30T22:00:30-05:002022-01-30T22:00:30-05:00Internet Maintenance<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>22:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>10:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>13:00</var> EST</small><br><strong>Scheduled</strong> - We will be undergoing Internet Maintenance throughout this time period, resulting in multiple outages each expected to be less than 15 minutes at a time.</p>tag:status.themcaleargroup.com,2005:Incident/91364532022-01-23T21:30:30-05:002022-01-23T21:30:30-05:00System maintenance<p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>21:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>13:30</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>10:09</var> EST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.themcaleargroup.com,2005:Incident/91357922022-01-23T06:15:41-05:002022-01-23T06:15:41-05:00System Maintenance<p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>06:15</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>06:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>08:13</var> EST</small><br><strong>Scheduled</strong> - Webserver will be undergoing a brief maintenance.</p>tag:status.themcaleargroup.com,2005:Incident/90571022022-01-16T21:15:29-05:002022-01-16T21:15:29-05:00System Maintenance<p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>21:15</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>21:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>14:35</var> EST</small><br><strong>Scheduled</strong> - We will be undergoing maintenance for a few minutes</p>tag:status.themcaleargroup.com,2005:Incident/89914142022-01-03T08:52:47-05:002022-01-03T08:52:47-05:00E-mail sending outage<p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>08:52</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>07:58</var> EST</small><br><strong>Identified</strong> - Currently working on resolving an issue that prevents system generated e-mails from going out. Included would be order confirmations.</p>tag:status.themcaleargroup.com,2005:Incident/89212852021-12-25T12:06:14-05:002021-12-25T12:06:14-05:00System maintenance<p><small>Dec <var data-var='date'>25</var>, <var data-var='time'>12:06</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>25</var>, <var data-var='time'>09:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>10:41</var> EST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.themcaleargroup.com,2005:Incident/88763542021-12-19T09:21:28-05:002021-12-19T09:21:28-05:00Database server updates<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>09:21</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>07:30</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>14:49</var> EST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.themcaleargroup.com,2005:Incident/88688992021-12-19T06:15:30-05:002021-12-19T06:15:30-05:00Webserver Maintenance<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>06:15</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>06:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>16:11</var> EST</small><br><strong>Scheduled</strong> - Online ordering / website will be undergoing a short maintenance</p>tag:status.themcaleargroup.com,2005:Incident/87921692021-12-12T10:00:30-05:002021-12-12T10:00:30-05:00Scheduled maintenance<p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>10:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>09:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>08:27</var> EST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.themcaleargroup.com,2005:Incident/87671222021-12-05T20:08:43-05:002021-12-05T20:08:43-05:00Scheduled Maintenance<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>20:08</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>19:42</var> EST</small><br><strong>Investigating</strong> - Scheduled maintenance</p>tag:status.themcaleargroup.com,2005:Incident/84060542021-11-06T06:05:49-04:002021-11-06T06:05:49-04:00Internet Maintenance<p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>06:05</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>02:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>15:30</var> EDT</small><br><strong>Scheduled</strong> - Telesystem will be performing a maintenance tonight, 11/06/2021 between 2:00 AM – 6:00 AM, on a piece of equipment that your circuit traverses. There will be about 15 minutes of downtime during this maintenance.</p>tag:status.themcaleargroup.com,2005:Incident/83106142021-10-26T03:05:30-04:002021-10-26T03:05:30-04:00Webserver Maintenance<p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>03:05</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>03:04</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>10:19</var> EDT</small><br><strong>Scheduled</strong> - Web server will be down briefly for a security configuration change</p>tag:status.themcaleargroup.com,2005:Incident/83045942021-10-24T17:45:19-04:002021-10-24T17:45:19-04:00System maintenance<p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>17:45</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>17:44</var> EDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>14:33</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>14:04</var> EDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.themcaleargroup.com,2005:Incident/82512262021-10-17T21:32:32-04:002021-10-17T21:32:32-04:00System Updates<p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>21:32</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>19:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>19:07</var> EDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.themcaleargroup.com,2005:Incident/80082172021-09-19T20:10:29-04:002021-09-19T20:10:29-04:00Webserver Maintenance<p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>20:10</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>20:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>08:43</var> EDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled webserver maintenance for around 10 minutes</p>tag:status.themcaleargroup.com,2005:Incident/78143822021-08-22T10:00:56-04:002021-08-22T10:00:56-04:00System Maintenance<p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>05:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>14:45</var> EDT</small><br><strong>Scheduled</strong> - We will be undergoing large scale system maintenance during this time</p>tag:status.themcaleargroup.com,2005:Incident/77901492021-08-22T07:48:31-04:002021-08-22T07:48:31-04:00Webserver Maintenance<p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>07:48</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>07:38</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>07:38</var> EDT</small><br><strong>Scheduled</strong> - Our main webserver will be down briefly for some system maintenance</p>tag:status.themcaleargroup.com,2005:Incident/76335282021-08-01T18:10:30-04:002021-08-01T18:10:30-04:00Webserver Maintenance<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>18:10</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>29</var>, <var data-var='time'>09:12</var> EDT</small><br><strong>Scheduled</strong> - A subset of websites will be undergoing maintenance for a few minutes.</p>tag:status.themcaleargroup.com,2005:Incident/74836552021-07-18T01:45:30-04:002021-07-18T01:45:30-04:00Webserver Maintenance<p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>01:45</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>01:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>09:18</var> EDT</small><br><strong>Scheduled</strong> - The web server will be undergoing a brief maintenance. Total downtime should only be 5-10 minutes.</p>tag:status.themcaleargroup.com,2005:Incident/75333062021-07-17T12:59:37-04:002021-07-17T12:59:37-04:00Power Outage<p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>12:59</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>11:17</var> EDT</small><br><strong>Identified</strong> - Power Outage at the main datacenter currently has all public facing systems offline. Restoration work underway.</p>tag:status.themcaleargroup.com,2005:Incident/74349752021-07-11T01:45:29-04:002021-07-11T01:45:29-04:00Webserver Maintenance<p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>01:45</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>01:31</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>09:48</var> EDT</small><br><strong>Scheduled</strong> - Our webservers will be undergoing scheduled maintenance during this time window.</p>tag:status.themcaleargroup.com,2005:Incident/73318412021-06-30T18:00:34-04:002021-06-30T18:00:34-04:00Database Maintenance<p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>16:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>25</var>, <var data-var='time'>13:23</var> EDT</small><br><strong>Scheduled</strong> - Our systems will be undergoing some maintenance that may impair operation of Online Ordering as well as our Payment Portal</p>